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Return & Refund Policy

The customer may use the coupon codes mentioned in any of Eatclub’s print material, promotional emails, & SMS messages only while placing an order via the app or website.


In order to avail the discount, the customer must enter the complete & accurate coupon code in the coupon section on the payment page before completing the transaction.

The coupon codes are never case sensitive.

The coupon code may not work if the conditions defined in the coupon T&C are not met.

Please confirm the T&C from the offers page or refer to the SMS/Email or other source where you received the coupon code.

Poncho Hospitality Private Limited holds the right to accept or reject any coupon code without giving any reason whatsoever.

All coupons carry a validity period, a max. discount limit as mentioned in the coupon T&C. The coupon will not be accepted if the T&Cs are not met.